What information do you need to provide an estimate for my commercial photography project?
There are various factors that need to be considered before pricing a commercial project. We would love to talk to you about yours! Here are a few details that we will need to accurately estimate costs.
- Where and when will the production/photo shoots occur?
- What type of commercial images will you need? (product, ad campaign, staff, store front, etc.)
- Who or what will you need photographed?
- About how many separate images will you need?
- What is the intended use of the images? (website, magazines, billboard, packaging, brochures, etc.)
- Are there any extra costs for your project? (stylists, catering, models, props, etc.)
- How would you like your product, staff, interiors, or event shot?
What is your turnaround time on images?
FOR PRODUCT AND COMMERCIAL: This can vary depending on the project, however, for general in-studio product images we can complete orders of less than 50 images in about two weeks, depending on workload. On-Location projects, store fronts, lifestyle, ad campaigns, and social media packages take more time depending on shoot scheduling, composite editing, and several other factors. If shorter turnaround time is needed, we offer 5 day rush processing (white background projects only) for an additional 25%.
FOR RESIDENTIAL REAL ESTATE: Typically you will receive your images in 72 hours via dropbox or google drive link, however, for larger homes or specialized editing there may be an additional day or two before completion.
How should I deliver my products to you? Do you ship them back to me?
This is a detail that some of our clients do not consider in planning their project, but is an important one in ensuring you receive high quality images of your product. Make sure to pack your products well. When choosing the items to photograph, be sure to select the cleanest labels and items free of defects. We can post process most imperfections, however, starting with the best possible product is always more efficient. Choose 2-3 of each product to send to us. If you want us to photograph the packaging, please ship “flat” versions of the packaging without the product in it. We absolutely return ship your items to you. Please include a return shipping label in your shipment to us. We will gladly pack it all back up nice and secure! Please note: Some clients prefer for us not to return their products due to shipping costs. If you do not wish to have your products returned, please understand we will not hold them.
What is the resolution and file format for the image files I will receive?
FOR PRODUCT AND COMMERCIAL: All of our images are a standard high resolution (at least 300dpi) and are available in PDF, JPEG, PNG, or TIFF formats. We do make adjustments for the intended use of the images including billboards, website, small packaging use, and many other mediums.
FOR RESIDENTIAL REAL ESTATE: You will receive images suitable for online use in JPEG or PNG format, including for use on MLS listings, and a second version optimized for printing purposes.
How will I receive my files from you?
FOR PRODUCT AND COMMERCIAL: Typically we will either ship or deliver to you a flash drive with all of your files in requested formats. This will avoid long download times and possible degradation of files during download.
FOR RESIDENTIAL REAL ESTATE: Typically we will deliver your MLS ready images via dropbox or Google drive. If you require larger images for printing purposes we can provide those via download as well.
As the Real Estate Agent, do I need to be at the property shoot?
Yes, if you are the purchaser of the images, we require that you be there for liability and direction purposes. It is our policy that we will not enter a property without an agent present. Additionally, we recommend that you take a final look at the staging of the home and make any changes before the photo shoot.
What are your commercial licensing terms? Who owns the images?
All of the images we capture are our exclusive property, as stated by “Copyright Law.” Images we deliver to you are under the license discussed for your particular usage. If you need to discuss a total buy out of the images, that is an option. For most clients, they don’t find this necessary, as it is costly, however it is available.
What are your licensing terms for residential listings?
For each property listing you will receive a limited use license for the images. This license will allow the use of the images in any marketing, print or online, to promote the property. This license is only valid during the time the listing is active. Once you do not have an active listing, for any reason, you will no longer have a valid usage license for those images. Additionally, the images are for use by only the purchaser and cannot be shared with any other individual or entity, including contractors, stagers, or the homeowner. Salted Orange retains ownership of the images throughout.
In today’s marketing world, social media is vital. Yes, your images will include a license for use on social media.
What if I lose my product or other commercial image files?
We keep backup files for 3 months. If you need any replacement files during that period we will ship a new flash drive to you with all of your files.